Cookies are small text files that are placed on your machine by websites to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping baskets, and provide anonymised tracking data to third party applications like Google Analytics.
As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. Each browser has its own way of dealing with cookies, so we suggest consulting its Help section for details.
Legal Requirements
This Cookie Policy is provided in accordance with UK and EU legislation governing the use of cookies and similar technologies:
- The Privacy and Electronic Communications Regulations (PECR) 2003: This UK legislation, which implements the EU ePrivacy Directive, requires websites to inform users about cookies and obtain consent for their use (where consent is required).
- The UK General Data Protection Regulation (UK GDPR): When cookies process personal data, they are subject to the UK GDPR, which requires transparency about how personal data is collected and used.
- The Data Protection Act 2018: This UK legislation supplements the UK GDPR and provides additional requirements for data protection in the UK.
These regulations require us to provide clear information about the cookies we use, their purpose, and how users can manage them. This policy fulfils our obligation to be transparent about our use of cookies.
How We Use Cookies
Strictly Necessary Cookies
These cookies are essential for the website to function and cannot be switched off. They are usually only set in response to actions made by you, such as logging in or filling in forms. These cookies do not require your consent under EU regulations.
- CSRF Protection: We use cookies to implement Cross-Site Request Forgery (CSRF) protection, which is essential for security. This prevents malicious websites from making unauthorized requests on your behalf. These cookies are strictly necessary for security and do not require consent.
- Session Management: When you log in, we use cookies to maintain your authenticated session. These are essential for security and functionality.
Preference Cookies (Require Consent)
These cookies allow the website to remember information that changes the way the website behaves or looks, such as your preferred theme or other appearance settings.
On our public-facing website, we do not use preference cookies until you choose to log in to access your business portal or account area, or until you change appearance settings such as theme mode.
Once you log in or change preferences, we use cookies for the following purposes:
- Session Management: Our application uses cookies to maintain your login session and keep you authenticated while you use the portal. This is essential for security and functionality.
- User Preferences: Cookies may be used to remember your preferences and settings within the portal, such as your selected business or display preferences.
- Appearance Settings: We use cookies to remember your theme preference (dark mode or light mode) and other appearance settings, so your preferred display settings are maintained across sessions.
- Security: We use cookies to help protect against unauthorized access and to maintain the security of your session.
Note: Appearance settings such as dark/light theme mode may also be stored via cookies on our public-facing website if you choose to change these settings, even without logging in. These cookies help us remember your display preferences for future visits.
Managing Cookies
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Each browser has its own way of dealing with cookies, so we suggest consulting its Help section for details on how to manage cookies.
Important: If you choose to disable cookies, you will not be able to log in to access your business portal or account area, as cookies are essential for maintaining your login session.
Third Party Cookies
We do not currently use third-party analytics or tracking cookies on our public-facing website. If this changes in the future, we will update this policy accordingly.
More Information
If you want to know more about cookies, Cookie Controller explains everything (and more).
If you have any questions about our use of cookies, please contact us.